Last updated: October 6, 2026
Trim ("we," "us," or "our") operates the Trim mobile application and website (the "Service"), connecting clients with independent barbers for booking and paying for grooming services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Account Information. When you create an account, we collect your phone number, which we use to verify your identity via SMS and to identify your account.
Profile Information. If you sign up as a barber, we collect your name, business name, business address, service offerings, prices, business hours, and photos you choose to upload (profile photo and portfolio images).
Location Information. If you choose to enable "Show on Map" as a barber, we convert your business address into map coordinates to display your location to clients. Clients may also grant location permission to center the map on their current position; this is used only to display the map and is not stored on our servers.
Payment Information. Payments are processed by Stripe, Inc. We do not store your full credit card number on our servers. Stripe's own privacy policy governs the information you provide directly to them.
Booking and Messaging Information. We store details of appointments you book or receive, including services selected, appointment times, and prices. If you use in-app messaging, we store the content of those messages so they can be delivered and displayed to both participants.
Push Notification Tokens. If you enable notifications, we store a device token used to deliver booking confirmations and updates to your device.
Client Profile Information. Clients may add a name and an optional profile photo. A barber you book with can see your name and any notes you include with a booking.
Shop Information. If you create or join a shop, we store the shop's name, address, phone number, hours, and photo, along with which barbers belong to it. Shop pages, including this information and the barbers listed on them, are visible to anyone using Trim.
Reviews. If you leave a review, we store its rating, comment, your name, and the barber it is about, and display it on that barber's or shop's page.
Reports and Blocks. If you report a review or user, or block someone, we store that report or block so we can review abuse and keep the block in effect.
We share payment information with Stripe, Inc. to process transactions. We share your name and appointment details with the barber or client involved in a specific booking. We do not sell your personal information to third parties.
We retain booking and payment records as required for financial recordkeeping and legal compliance, even if you delete your account. Your account profile, messages, and push notification token are deleted when you delete your account through the app.
Reviews written about a barber are kept after that barber deletes their account. If a barber deletes their account, we keep their phone number and a link to their earlier reviews, so that their reputation is restored if the same phone number signs up as a barber again. If you delete an account that owns a shop, the shop is deleted and any other barbers in it return to independent listings.
You may delete your account at any time from the app's Settings screen. You may decline location or notification permissions; certain features (such as map-based discovery or push notifications) may not function without them.
The Service is not directed to individuals under 18, and we do not knowingly collect information from children.
We may update this Privacy Policy from time to time. We will post the updated version on this page with a revised "Last updated" date.
If you have questions about this Privacy Policy, email us at zonyhelp@gmail.com or visit our support page.